PERFORMANCE & EVALUATION MANAGEMENT

Chaucer provides advice, analysis and support in the area of business performance.

This can be through a review of the business processes that provide the basis of an organisations business operations or an analysis of processes in order to optimise business performance or simplification of business processes following a merger or acquisition.

We will help define the framework for organizing, automating and analysing business methodologies, metrics, processes and systems that drive business performance.

Chaucer has been involved in the successful delivery of business performance project and programs for many years.  These have included:

  • Operational Improvement Information Systems
  • Benefits Management
  • Building an e-commerce Capability
  • Project Improvement Opportunities
  • Data Centre Re-engineering
  • Operations Consolidation
  • Enhanced Information for Customers
  • New Business Operation
  • MI Strategic Delivery Planning
  • IT Effectiveness and Cost Reduction Review
  • Sales & Marketing Integration
  • Self Directed Work Teams